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The hospitality industry has become much more professional over recent years, and more emphasis is given to training and skills. Newcomers to the licensed trade will find some training at least to be invaluable, and in many cases a necessity. 

The British Institute of Innkeeping (see Links) also sponsors training courses and nationally recognised qualifications which can be obtained via independent and corporate training providers. Training qualifications are designed to help both newcomers and experienced professionals in mastering essential new skills. 

Basic training courses for licensees generally provide brief instruction on a wide range of topics including:- Assessment of Potential Businesses and Business Plans, Marketing, Customer Service, Cellar Management, Health and Safety, Financial Management, Employment Law, Catering and Food Hygiene, Licensing Law, Dealing with Drugs and Violence, etc. 

Before signing up for a general training course, which might cost anything from £300 to £1,500, decide whether you are likely to purchase Freehold, Leasehold or tenancy. If Leasehold or tenancy, most brewers and pub companies operate their own training courses on which attendance is compulsory. 

If you plan to offer food, there are a wide range of beneficial and/or compulsory courses including basic and advanced food hygiene. 

See our Link page for links to training suppliers.